End User - Generate
Reports
Here you can create real-time
reports which shows not just how many but which specific
emails were quarantined or deleted for your address. This
report can be viewed online or emailed to you, so you can
check for false positives and access any quarantined mail
via the quick-click interface.
The report includes information such as timestamps, senders,
subjects and spam probability scores. For more information
on how to interpret a report, please review the Interpreting
Reports guide. If
you notice from the report that some legitimate senders are
being incorrectly marked as spam or quarantined, consider
adding them to your Whitelist.
NOTE: Reports will always be empty if you log in as an alias as opposed to
an actual email account. Please log in as the destination email account of
an alias if you wish to see reports.
-Login
-Generate Reports
-Logout
Login
The first step is to log into the Scora interface
to gain access to your Whitelist options. You can remotely
access this page from an Internet connection using a web
browser.
1.Go to this web page to access
the Scora User
login screen: https://secure.tikitechnologies.com/user/login.html
2.Enter your full email address in the "Login Name" field (e.g.
someuser@example.com)
3.If this is the first time you're accessing this whitelist, leave the password
blank. If you've logged in previously, enter your currently assigned password.
NOTE: Initial logins will accept any password including blank ones. You will
be prompted to assign a password after the initial login.
4.Click "login".
If this is your first time
logging in, proceed to step 5 in
this section. If you have already established a password,
proceed to the Generate Reports section
of this guide.
5.You
will be prompted to set your initial password which you will
use in future logins. Type in your new password into the "Enter
Password" field.
6.Retype this password into the "Confirm Password" and click "change
password".
7.Please proceed to the Generate Reports section
of this guide.
Generate
Reports
1.Click on the "Run Reports" menu link.
2.Define the reporting period. Select "Current (up-to-minute)" for
the most current information available. Select "Last report" to
retrieve the last previously generated report. Select "Previous period
X reports ago" and enter a value to retrieve archived information from
several days ago. Select "Start: X ending: Y" and enter values
for starting and ending date.
5.Define where you would like to send the report to: "Display" will
send the output of the report directly on the screen. Select "Email
me" to send the report to your email address.
6.Click on "request report" to generate the report.
7.If you are done, proceed to the Logout steps described
in the next section.
Logout
To protect your account from unauthorized changes, we strongly recommend
that you logout after you are done using the Scora user interface. If you
leave your session open and idle for more than 20 minutes, you will automatically
be logged out from the interface and will have to login again to make any
modifications.
1.Click the "Logout" link
at the top right.
2.You will be returned to the Login screen.
