Step 3: Advanced Options - Single Domain

The information on this page will guide you through configuring Scora to protect your domain so that you can take full advantage of Scora's advanced features such as defining aliases, whitelists and exempt users. If you are configuring a domain for the first time, please refer to the Quick-Start guide first and then return to this page if you would like to take advantage of the advanced features. If you don't need to use these features at this time, please proceed to the Post-setup page.

NOTE: If you are managing multiple domains and wish to share duplicate Exempt Lists, Aliases Lists or Whitelists across several domains, please refer to the "Advanced Options - Multiple Domains" guide instead.

Please confirm that you have completed the steps described in the pre-setup documentation before proceeding.

A. Login
B. Add to Exempt List (Optional)
C. Add to Alias List (Optional)
D. Add To Whitelist (Optional)
E. Logout

 

A. Login
1.If you are not currently logged into Scora or if your login session has expired, go to this web page to access the Scora login screen: https://secure.tikitechnologies.com
2.Enter your Scora login name (as specified in your startup documentation sent via email or the current login if you have changed it).
3.Enter the current login Password as specified in your startup documentation (sent via email or the updated password if you have changed it).
4.Click "login".
NOTE: Please contact Tiki Technologies support if you need to recover your password.
5.To define your Exempt List, Aliases or to edit your Whitelist, proceed to Section B, Section C or Section D respectively.

B. Add To Exempt List (Optional)
If there are certain email users which do not want their email processed by Scora's spam filters, you can add them to your Exempt List. The messages sent to users on this list will not be filtered and will be delivered normally as if Scora were disabled. However, please note that if you have any prefilters (DNS block lists) enabled (prefilters are enable at a conservative level by default unless you manually adjust them), they will override your Exempt List and may reject some messages even if the sender is added to your Exempt List. The prefilters can be adjusted in the General Settings section of Manage Domains in the Scora interface. Please contact Tiki Technologies Support if you need assistance with adjusting the prefilters.

1.If you just logged in following section A, skip to step 2 of this section. Otherwise, click on the "Manage Domains" menu link (or "Domain Info" if you are already in this section).
2.Click on the "configure" button next to the domain you wish to edit.
3.If you have a plain text file of all your domain's exempt email users, click on the "Browse..." or "Choose File" button located near the bottom of the screen to upload it now.
NOTE: Uploading a list of exempt users will overwrite any existing exempt user entries. Please confirm that your list is current and complete prior to uploading. Duplicates in a list that are uploaded will automatically be removed after the upload.
4.From the new screen that opens, navigate to the file on your computer and double-click on it to select it for upload.
5.Select the type of list you are uploading; in this case click on "Exempt users".
6.Click "upload/replace email addresses" once you are ready to upload the file.
7.The list of users you just uploaded along with any existing entries will now be displayed on the screen.
8.If you would like to add users individually, you can do so by typing them into the "Add email users" section on this page, selecting the "Exempt users" option, and than clicking the "add email users" button when you are ready to add them to your existing Exempt List.
NOTE: Users added with the method in step 9 are appended to the existing list of users rather than overwriting the current list. You can add one or more email users, one per line or separated by spaces. Please enter only the part of the address on the left side of the @ sign.
9.To change any existing "Protected" users to "Exempt" status, simply click on the respective "Exempt" radio button in the 5th column next to the user's name and click "apply changes".
10.To add Aliases or edit your Whitelist, proceed to Section C or Section D respectively. If you have no additional edits to make, please proceed to the logout instructions in section E.

C. Add To Alias List (Optional)
This feature is useful if you have a shared address such as "sales" which is an alias for a different user or expands to a list of multiple users. When an alias list is correctly entered, mail to alias addresses is reported on the reports to its real recipients, not via reports to the aliases. This avoids overloading users with a number of duplicate reports per day. Alias recipients will get reports only if they are in the same domain and appear on your user list.

1.If you just logged in following section A, skip to step 2 in this section. Otherwise, click on the "Manage Domains" menu link (or "Domain Info" if you are already in this section).
2.Click on the "configure" button next to the domain you wish to edit.
3.If you have a plain text file of all your domain's email aliases and addresses where they expand to, click on the "Browse..." or "Choose file" button located near the bottom of the page.
NOTE: Uploading a list of aliases will overwrite any existing alias entries. Please confirm that your list is current and complete prior to uploading. Duplicates in a list that are uploaded will automatically be removed after the upload.
4.From the new screen that opens, navigate to the file on your computer and double-click on it to select it for upload.
5.Select the type of list you are uploading; in this case "Aliases".
6.Click "upload/replace email addresses" once you are ready to upload the file.
7.The list of users you just uploaded along with any existing entries will now be displayed on the screen
8.If you would like to add aliases individually, you can do so by typing them into the "add email alias" field on this screen (one alias at a time), entering the addresses they forward to in the "to be expanded to recipients" field (multiple address can entered one per line or separated by spaces), and than clicking the "add email alias" button when you are ready to add them to your existing Alias List.
NOTE: Email aliases added with this method are appended to the existing list of email aliases rather than overwriting the current list. Please enter only the part of the email alias address on the left side of the @ sign.
9.To change any existing "Mailbox" users to "Alias" status, simply click on the respective "Alias to:" radio button in the 7th column to the right of the user's name and than type in the destination account (real user) in the text box and then click "apply changes".
10.To edit your Exempt list or Whitelist, proceed to Section B or Section D respectively. If you have no additional edits to make, please proceed to the logout instructions in section E.

D. Add To Whitelist (Optional)
If you would like to specify sender addresses or mail servers which should be ignored by Scora and should always be allowed through the Scora filters, add them to your Whitelist as described in section F. Please note that if you have any prefilters (DNS block lists) enabled, they will override your whitelist and may reject some messages even if the sender is added to your whitelist. The prefilters can be adjusted in the domain General Settings section of the Scora interface. Please contact Tiki Technologies Support if you need assistance with adjusting the prefilters or disabling them totally.

1.If you just logged in following section A, skip to step 2 in this section. Otherwise, click on the "Manage Domains" menu link (or "Domain Info" if you are already in this section).
2.Click on the "configure" button next to the domain you wish to edit.
3 .Click on the "Whitelists" menu link.
4.In the "Add" section, you will see two columns. First specify the type of whitelist entry you are adding in the left column by clicking on the drop-down menu.
NOTE: More information about the different types of whitelist entries and examples can be found in the How To Whitelist guide of the Common Tasks section.
5.Now type in the actual entry into the text field in the right column.
6.Click the "add this entry" button to add this entry to the whitelist.
7.If you have no additional edits to make, please proceed to the logout instructions in section E.

E. Logout
To protect your account from unauthorized changes, we strongly recommend that you logout after you are done using the Scora user interface. If you leave your session open and idle for more than 20 minutes, you will automatically be logged out from the interface and will have to login again to make any modifications.

1.Click the "Logout" menu link at the top right.
2.Click the "yes" button to confirm this action.

You are now ready to move on to Step 4: Post-Setup. To proceed, click NEXT.