Step 3: Advanced Options - Multiple Domains

Scora makes it easy to manage multiple domains by allowing you to configure a personalized default profile which you have Scora use as a quick template to share duplicate information across your domains. Once the default has been established by you, you can tell Scora to use your defaults or you can customize your settings for a particular domain of needed.

The information on this page will guide you through manually configuring Scora to protect your domain so that you can take full advantage of Scora's optional features such as defining aliases, whitelists and exempt users. If you are configuring a domain for the first time, please refer to the Quick-Start guide first and then return to this page if you would like to take advantage of the advanced features. If you don't need to use these features at this time, please proceed to the Post-setup page.

NOTE: If you are NOT managing multiple domains and do NOT wish to share duplicate Exempt Lists, Aliases Lists or Whitelists across several domains, please refer to the "Advanced Options - Single Domain" guide instead.

Please confirm that you have completed the steps described in the pre-setup documentation before proceeding.

A. Login
B. Add To Default Exempt List (Optional)
C. Add To Default Alias List (Optional)
D. Add To Default Whitelist (Optional)
E. Logout

 

A. Login
1.If you are not currently logged into Scora or if your login session has expired, go to this web page to access the Scora login screen: https://secure.tikitechnologies.com
2.Enter your Scora login name (as specified in your startup documentation sent via email or the current login if you have changed it).
3.Enter the current login Password as specified in your startup documentation (sent via email or the updated password if you have changed it).
4.Click "login".
NOTE: Please contact Tiki Technologies support if you need to recover your password.
5.To define your Exempt List, Aliases or to edit your Whitelist, proceed to Section B, Section C or Section D respectively.

B. Add to Default Exempt List (Optional)
If there are certain email users which do not want their email processed by Scora's spam filters, you can add them to your Exempt List. The messages sent to users on this list will not be filtered and will be delivered normally as if Scora were disabled. However, please note that if you have any prefilters (DNS block lists) enabled (prefilters are enable at a conservative level by default unless you manually adjust them), they will override your Exempt List and may reject some messages even if the sender is added to your Exempt List. The prefilters can be adjusted in the General Settings section of Manage Domains in the Scora interface. Please contact Tiki Technologies Support if you need assistance with adjusting the prefilters.

If some of your domains will use the same list of exempt, you can configure a default alias list and apply it to any of your domains by selecting "default alias list" for each domain. Alternatively you can setup each domain's white list individually as described in "Advanced Options - Single Domain".

1.If you just logged in following section A, skip to step 2 in this section. Otherwise, click on the "Manage Domains" menu link (or "Domain Info" if you are already in this section).
2.Click on the "configure defaults" button.
3.Click on the "User List" menu link.
4 .If you have a plain text file of all your domain's exempt email users, click on the "Browse..." or "Choose file" button located near the bottom of the page.
NOTE: Uploading a list of exempt users will overwrite any existing exempt user entries. Please confirm that your list is current and complete prior to uploading. Duplicates in a list that are uploaded will automatically be removed after the upload.
5.From the new screen that opens, navigate to the file on your computer and double-click on it to select it for upload.
6.Select the type of list you are uploading; in this case click on "Exempt users".
7.Click "upload/replace email addresses" once you are ready to upload the file.
8.The list of users you just uploaded along with any existing entries will now be displayed on the screen.
9.If you would like to add users individually, you can do so by typing them into the "add email users" section on this screen, selecting the "Exempt users" option, and than clicking the "add email users" button when you are ready to add them to your existing Exempt List.
NOTE: Exempt users added with the method in step 9 are appended to the existing list of exempt users rather than overwriting the current list. You can add one or more exempt email users,one per line or separated by spaces. Please enter only the part of the address on the left side of the @ sign.
10.To change any existing "Protected" users to "Exempt" status, simply click on the respective "Exempt" radio button in the 5th column next to the user's name.

Now that you have established your Default Exempt List, you need to tell Scora which domains you wish to reference it:

11.Click on the"Domain Info" menu link.
12.Click on the "configure" button next to the domain you wish to edit.
13.In the first section of this screen (Enable/disable shared user lists), select "default exempt list" in the middle column and click on the "change setting" button now.

This particular domain is now configured to use your Default Exempt List. Repeats steps 11-13 as needed for each domain you wish to reference the Default Exempt List. If you have no additional edits to make, please proceed to the logout instructions in section E. To edit the Default Alias List or Default Whitelist, proceed to Section C or Section D respectively.

C. Add to Default Alias List (Optional)
This feature is useful if you have a shared address such as "sales" which is an alias for a different user or expands to a list of multiple users. When an alias list is correctly entered, mail to alias addresses is reported on the reports to its real recipients, not via reports to the aliases. This avoids overloading users with a number of duplicate reports per day. Alias recipients will get reports only if they are in the same domain and appear on your user list.

If some of your domains will use the same list of email aliases, you can configure a default alias list and apply it to any of your domains by selecting "default alias list" for each domain. Otherwise you will need to setup each domain's alias list individually. (See instructions for "Advanced Options - Single Domain")

1.If you just logged in following section A, skip to step 2 in this section. Otherwise, click on the "Manage Domains" menu link (or "Domain Info" if you are already in this section).
2.Click on the "configure defaults" button.
3.Click on the "User List" menu link.
4.If you have a plain text file of all your domain's email aliases and addresses where they expand to, click on the "Browse..." or "Choose File" button located near the bottom of the screen to upload it now.
NOTE: Uploading a list of aliases will overwrite any existing alias entries. Please confirm that your list is current and complete prior to uploading. Duplicates in a list that are uploaded will automatically be removed after the upload.
5.From the new screen that opens, navigate to the file on your computer and double-click on it to select it for upload.
6.Select the type of list you are uploading; in this case "Aliases".
7.Click "upload/replace email addresses" once you are ready to upload the file.
8.The list of users you just uploaded along with any existing entries will now be displayed on the screen
9.If you would like to add aliases individually, you can do so by typing them into the "add email alias" field on this screen, entering the addresses they forward to in the "to be expanded to recipients" field, and than clicking the "add email alias" button when you are ready to add them to your existing Alias List.
NOTE: Email aliases added with this method are appended to the existing list of email aliases rather than overwriting the current list. You can only enter one email alias in at a time. But you can enter one or more addresses one per line or separated by spaces. Please enter only the part of the email alias address on the left side of the @ sign.

Now that you have established your Default Alias List, you need to tell Scora which domains you wish to reference it:

10.Click on the "Domain Info" menu link.
11.Click on the "configure" button next to the domain you wish to edit.
12.Click on the "User List" menu link.
13.In the first section of this screen (Enable/disable shared user lists), select "default alias list" in the right column and click on the "change setting" button now.

This particular domain is now configured to use your Default Exempt List. Repeats steps 10-13 as needed for each domain you wish to reference the Default Exempt List. If you have no additional edits to make, please proceed to the logout instructions in section E. To edit the Default Exempt List or Default Whitelist, proceed to Section B or Section D respectively.

D. Add To Default Whitelist (Optional)
If you would like to specify sender addresses or mail servers which should be ignored by Scora and should always be allowed through the Scora filters, add them to your Whitelist as described in section F. Please note that if you have any prefilters (DNS block lists) enabled, they will override your whitelist and may reject some messages even if the sender is added to your whitelist. The prefilters can be adjusted in the domain General Settings section of the Scora interface. Please contact Tiki Technologies Support if you need assistance with adjusting the prefilters or disabling them totally.

If some of your domains will use the same white list, you can configure a default white list and apply it to any domain by selecting "use default whitelist" for each domain. Alternatively you can setup each domain's white list individually if needed.

1.If you just logged in following section A, skip to step 2 in this section. Otherwise, click on the "Manage Domains" menu link (or "Domain Info" if you are already in this section).
2.Click on "configure defaults".
3 .Click on the "Whitelists" menu link.
4.In the "Add Whitelist Entries" section, you will see two columns. First specify the type of whitelist entry you are adding in the left column by clicking on the drop-down menu.
NOTE: More information about the different types of whitelist entries and examples can be found in the How To Whitelist guide in the Common Tasks section.
5.Now type in the actual entry into the text field in the right column.
6.Click the "add this entry" button to add this entry to the whitelist.

Now that you have established your Default Whitelist, you need to tell Scora which domains you wish to reference it:

7.Click on the"Domain Info" menu link.
8.Click on the "configure" button next to the domain you wish to edit.
9.Click on the "Whitelists" menu link.
10.In the first section of this screen (Whitelist Type), select "use default whitelist" in the right column and click on the "change setting" button now.

This particular domain is now configured to use your Default Exempt List. Repeats steps 7-10 as needed for each domain you wish to reference the Default Whitelist. If you have no additional edits to make, please proceed to the logout instructions in section E. To edit the Default Exempt or Default Alias List, proceed to Section B or Section C respectively.

E. Logout
To protect your account from unauthorized changes, we strongly recommend that you logout after you are done using the Scora user interface. If you leave your session open and idle for more than 20 minutes, you will automatically be logged out from the interface and will have to login again to make any modifications.

1.Click the "Logout" menu link at the top right.
2.Click the "yes" button to confirm this action.

You are now ready to move on to Step 4: Post-Setup. To proceed, click NEXT.