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Privacy
Policy v.1.2, February 2004:
Tiki Technologies Corporation is committed
to protecting the privacy of our website visitors and our customers.
Our privacy policy covers Tiki Technologies
Corp. and associated websites including: http://www.tikitechnologies.com
Tiki Technologies will not intentionally
sell, rent or exchange personal information (including your
email address) with any third parties without your prior consent,
except as compelled by law or to collect monies owed to us.
This policy may be updated from time
to time. When this section changes, we will notify customers
via email to your contact address of record. Generally we will
provide a 30 day window between the notice and the new policy
taking effect. Changes imposed by state or federal law enforcement
may take effect sooner with or without prior notice.
Website and Graphic User Interface (GUI) Privacy
"Cookies" and other information collected
by Tiki Technologies servers may be used as required to provide
certain services to our customers.
Tiki Technologies servers may record
a variety of information, including but not limited to the Internet
protocol (IP) address of the computer you are using, the type
of browser software you use, your computer operating system,
configuration of customer domain name, mail logs, mail reports
and quarantined mail. We may use this and other information
to not only deliver the advertised services but also to measure
the performance and compatibility of our site and to continually
improve it. We also use this data as needed to internally investigate
allegations of violations of our acceptable use policies, or
as compelled by law enforcement.
In order to use our services, you may
supply our system with lists of end user email addresses, names
of administrators, and feedback on the disposition of email
(missed spam and/or false positives (valid email misidentified
as spam). The services may also include storage of emails destined
for your domain name on our servers ("quarantine" and "queue"
features). All collected feedback and data, with the exception
of stored email and lists of end-user email addresses, shall
be the sole property of Tiki Technologies Corp. and may be used
in any manner Tiki Technologies Corp sees fit, including development
and marketing purposes.
Customer Privacy
When you sign up, Tiki Technologies collects
contact information which may include your name, company name
and postal address, contact number(s), preferred contact email
address, preferred method of payment and a "secret question/secret
answer" set for later identity verification when confidential
information must be shared by telephone. We also will access
public databases to check the status of your domain name, and
the destination of your email-related domain records, as well
as other information required for the delivery of requested
services.
Your application form resides at our
main administrative office. The electronic record generated
by this form is used in our billing database. Relevant parts
of the information you provide to us are used in our billing
and customer services records and as necessary for the provision
of services.
We retain credit card information supplied
by customers. Credit card numbers are processed in accordance
with the policies and procedures required by our financial institution.
In the case of account termination for nonpayment and failure/refusal
to pay, customer information may be shared with collections
agencies.
Generally, no information an organization
or individual considers confidential or irreplaceable should
be stored on any internet-connected servers. While TikiTechnologies
takes reasonable precautions to protect user data privacy, this
cannot be guaranteed. Concerned customers should consult a qualified
network security engineer regarding encryption and other protective
methods prior to transmitting or storing private documents on
an Internet-connected machine of any kind.
Compelled Disclosure
If Tiki Technologies Corp. is legally
compelled to disclose information you have provided, we will
attempt to notify you, unless otherwise prohibited, that a request
for your information has been made in order to give you an opportunity
to object to the disclosure. We will attempt to provide this
notice by email to your contact email address of record. If
you do not successfully challenge the disclosure request to
the appropriate authorities within the given deadlines, we may
be legally required to disclose your information.
Questions or concerns regarding Tiki
Technologies Corp's privacy policies can be directed to: privacy@tikitechnologies.com
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